How to Fix Outlook Email [pii_email_e6f92fcb36b91ca11cc1] Error?

Emilee Boone
Created by Emilee Boone Jan 6, 2021

How to Fix Outlook Email [pii_email_e6f92fcb36b91ca11cc1] Error?

The outlook is a famous emailing service which has provided various additional services to the users. Today, most people prefer Outlook as this emailing service is very reliable.

But there are some errors which are faced by many users while sending or receiving emails in Outlook. [pii_email_0691e81e4c93e6a27ded] error code is one of the most common Outlook errors which occur while sending the email. A user can face [pii_email_e6f92fcb36b91ca11cc1] error code due to numerous reasons. 

Reasons behind [pii_email_e6f92fcb36b91ca11cc1] error:

  1. Your internet connection is weak
  2. The email looks suspicious
  3. Malware is interrupting Outlook
  4. Your device is connected to an unsecured internet connection
  5. You are trying to send an invalid attachment


Troubleshooting [pii_email_e6f92fcb36b91ca11cc1] error code:

Check the internet connection 
When the error appears on the screen, check the internet connection of your device. If the device is connected to the router then turn off the router and wait for a minute.

Now restart the router and connect your device. For better connection, you need to place the device nearby to the router. Sometimes the user can also get this error when the device is connected to a shared internet connection. Shared connections are unsecured so to prevent the data breach, Outlook blocks the connection.

If your device is connected to the unreliable source then you have to connect it via a secure connection. Use the personal network for connecting the device. You can try using the LAN cable for connecting your PC for a stable connection. 

Remove the browser and system junk
The error on your Outlook email can occur due to the browser junk. Brower files like caches can interrupt your Outlook. If your internet connection is stable and you can access pages other than Outlook then clean out the junk from your device. Close all the tabs and open the settings page.

Now clear the history files, cookies and caches immediately. Restart your device and check whether your Outlook error gets fixed or not. If you are still getting the same error message then delete all the junk files from your computer. Use the clean manager tool in Windows PC. Follow the given steps to use Windows clean manager tool:

  1. Open your PC
  2. Type run on the search bar
  3. Press the Enter button
  4. Run window will appear 
  5. Type cmd on the Run bar
  6. Press the Enter button
  7. A confirmation window may appear
  8. Click on Yes button
  9. Windows command screen will be displayed
  10. Now type cleanmgr on the command screen
  11. Press the Enter button


Windows clean manager will start checking for all the junk files of your device. The clean manager tool will take some time to complete. You have to wait for the process. Now you will get a list of items on the screen.

Choose temporary files and all other items you want to delete. Press the Okay button and all the junk files will get removed from your computer. Restart your computer and check whether your error gets resolved or not.

Change the server time-out
Try changing the server time-out time to fix the error. Sometimes the error appears when the server time-out is very less. You can follow the given steps to increase the server time-out settings:

  1. Open your Outlook
  2. Go to the Files
  3. Click on Info tab
  4. Hit the Account Settings option
  5. Go to Account Settings
  6. Select the target POP3 account
  7. Choose the Change button
  8. From the Change Account window, hit the Moe settings option
  9. Click on the Advanced tab
  10. Increase the server timeout 
  11. You will get a confirmation window on your screen
  12. Hit the Yes button


Now relaunch your Outlook and check whether your error gets resolved or not.

Remove all the emails from the spam folder
Whenever Outlook suspects an email as malicious, it immediately sends the email to the spam folder. These spam emails can create errors on your Outlook. When the error appears, you should remove all the emails from your spam folder.

Open your Outlook and go to the Spam folder. Click on Remove all emails option.
Now close the Outlook tab and reopen it. Try to send an email to ensure that your error has been resolved. 

Check the attachments
The error [pii_email_e6f92fcb36b91ca11cc1] can occur when the user is trying to send an attachment. Outlook has few policies for sending the attachments. Check the policies before attaching the file.

If the attached files are not up to the policies then try another means for sharing the
file. In case the file size is large then you send it in parts. Send an attachment according to the policies and check for the error.

Run a malware scan
If any malware like Trojan Horses or spyware is interrupting your Outlook then you have to scan your computer. Use a premium antivirus tool for scanning the PC. Now restart the computer and check whether the error gets fixed or not.

You can also ask the Outlook team for troubleshooting your [pii_email_e6f92fcb36b91ca11cc1] error.